E2BET Privacy Statement

At E2BET, protecting your privacy is a top priority. We are committed to safeguarding your personal information while ensuring your online experience is secure and seamless. This Privacy Policy outlines the types of data we collect, how we use it, and how we protect your information when interacting with our services and website. You agree to the terms outlined in this policy by accessing and using our website.

Please do not use our website if you disagree with any policy element. Registering an account, placing bets, or making transactions confirms your acceptance of our Privacy Policy and Terms of Service.

This policy is subject to change; we will update it as necessary. Any updates will be posted on this page, and we encourage you to review it periodically to stay informed.

Who is Responsible for Your Information?

E2BET, its subsidiaries, and affiliates are responsible for managing your data. We are the “data controller” in accordance with relevant data protection regulations.

Our Data Protection Officer

If you have any questions or concerns about how we handle your personal information, please get in touch with our Data Protection Officer at [email protected].

What Information We Collect

We gather personal information when you use our services or engage with our website. This includes:

  • Personally Identifiable Information:
    • Account Registration: When you create an account, we collect details such as your name, email address, phone number, billing and residential address, and other identifying information.
    • Transaction Data: We record details of your transactions, payment methods, and betting activity.
    • Identification Documents: To meet regulatory requirements and ensure a secure gaming environment, we may ask for documents like proof of identity and address.
    • Communication Data: Any information you provide when contacting our customer support team, such as emails or phone conversations.

Non-Personally Identifiable Information:

    • Website Usage: We collect data about your interaction with our website, such as your IP address, browser type, pages visited, and other traffic-related data, to enhance its functionality.
  • Cookies: We use cookies to improve your user experience. For further information, please see our Cookie Policy.

How We Use Your Information

We employ the data we gather for several reasons:

  • Providing Services: To manage your account, support your participation in online betting, offer customer service, and prevent fraud.
  • Legal Compliance: To fulfill our legal and regulatory obligations.
  • Website Improvement: To analyze traffic and improve website performance using non-personally identifiable data.
  • Marketing: With your consent, we may send promotional emails or SMS regarding special offers, bonuses, and updates. You can change your preferences or opt-out at any time.

Your Rights Regarding Your Data

Regarding your personal information, you have several rights, such as:

  • Right to Rectification: If any information is incorrect, you can update it.
  • Right to Access: You can request a copy of the personal data we have on file.
  • Right to Erasure: Subject to certain restrictions, you can request that your data be removed.
  • Right to Object: You can object to data processing for marketing or legitimate interests.
  • Right to Data Portability: You can request your data in a structured format for transfer to another service provider.

To exercise any of these rights, please get in touch with us at [email protected].

Sharing Your Information

For the following reasons, we could give your information to outside parties:

  • To comply with legal and regulatory obligations.
  • With service providers that help us deliver our products and services, such as payment processors and fraud detection agencies.
  • If fraudulent activity is suspected, to protect the integrity of our platform.
  • To promote responsible gaming and prevent addiction.
  • Your data may be transferred to and processed in different countries, and by using our services, you consent to such transfers.

Data Security

We take the protection of your data very seriously and employ several safeguards. Sensitive data is stored in an encrypted, password-protected database, and we maintain robust security practices across our organization and affiliates.

Retention of Data

We will retain your data as long as necessary to provide our services and comply with legal requirements. Once it is no longer needed, we will securely delete or anonymize the data.

Third-Party Websites

Our website may include links to third-party websites. Please be aware that we do not control the privacy practices of these sites. Any external websites you visit should have their privacy policies reviewed.

Analytics

We monitor and examine website traffic using Google Analytics. Google may use this data for personalized advertising. For more information on Google Analytics and how to opt-out, visit their website.

Changes to This Privacy Policy

This privacy statement may be updated periodically. If significant changes are made, we will notify you by email or post a notice on our website. You accept the revised policy if you keep using our services after such changes have been made.

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